Refunds within 14 days.

Write to pepegombos@gmail.com and say what is going on: the install, a sound, a screen you can't find your way around. We answer every email, and the manual covers most of the unit.

Ask within 14 days of the purchase date (it is on your receipt and on your account page) and you get a full refund.

Email pepegombos@gmail.com and say you would like a refund. Write from the address on your account, or tell us which one it is, so we can find the purchase. A line on what didn't work for you helps us make Groove OS better.

We refund the full amount to the original payment method, the card or account you paid with. It goes back through Stripe, and your bank may take a few working days to show it.

The licence ends with the refund, and so does your account's access to Groove OS downloads and updates. Your account itself stays, with its receipts, unless you ask us to close it.

A refund is no longer automatic, but write anyway if Groove OS does not do what this site describes: your statutory rights as a consumer still apply. The terms cover the rest.